Privacy Policy
THE SAFE SPACE’S DISCLAIMER ON PROCESSING OF PERSONAL INFORMATION
Because Safe Space platforms handle sensitive personal information, transparency, security, and user trust are even more important than usual. The cookie documentation is structured to meet privacy regulations
(POPIA,
GDPR,
and ePrivacy Directive)
and to ensure that the platform is compliant, ethical, and user-friendly.
The Safe Space platform is committed to protecting the privacy, dignity, and safety of all individuals who use our services.
Safe Space platform is intended to provide information, resources, and support related to sexual abuse, teenage pregnancy, weapons, bullying, substance abuse, and violence. It may include reporting tools, referral services, educational material, and connections to support organizations.
We use cookies to ensure our website functions securely and effectively for users seeking support or reporting gender-based violence (GBV). These cookies help us:
- Enable essential website functionality (e.g., secure login, form submissions).
- Support user safety (e.g., anonymous sessions, auto-logout for safety).
- Improve user experience (e.g., remembering language preferences).
- Gather non-identifiable analytics to improve accessibility and services.
You can control and manage cookies through your browser settings or our consent options.
By accessing SAFE SPACE’s information system, you acknowledge that you have read and accepted this disclaimer on processing of Personal Information.
For the purpose of this disclaimer, “Personal Information” and “Data Subject(s)” are as defined in the Promotion of Access to Information Act (PAIA), the Protection of Personal Information Act (POPIA), and Electronic Communications and Transactions Act.
Personal information provided (including names, contact details, demographic information, and case-related data) is collected solely for the purpose of providing support, reporting, case management, referrals, and related services to survivors and stakeholders in GBV matters.
Information may also be processed for research, awareness, and statistical reporting, but in these cases, all identifying details will be removed (anonymized).
This platform is not an emergency response service. If you are in immediate danger or need urgent assistance, please call your local emergency number (e.g., 10111 in South Africa) or contact nearby law enforcement, healthcare, or support services immediately.
We respect your privacy and handle all information in compliance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws. Your information will be treated with strict confidentiality and only accessed by authorized personnel who require it to perform their duties.
Appropriate technical and organizational measures are in place to safeguard your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
By using this system/website and voluntarily providing your personal information, you confirm that you understand and consent to the processing of your data in line with this disclaimer.
- You have the right to access, correct, or request deletion of your personal information, subject to applicable laws.
- You may withdraw your consent to the processing of your information at any time; however, this may affect our ability to provide support or services.
By using this platform, you agree to use it responsibly and acknowledge that the service is offered on an “as is” basis. Users are responsible for ensuring their own safety, seeking appropriate support, and using the platform in compliance with the law.
Information may be shared with trusted third parties (such as law enforcement, healthcare providers, social services, or partner organizations) only where it is necessary to provide assistance, comply with legal obligations, or protect life and safety.
No personal information will be sold, traded, or used for commercial gain.
The content of SAFE SPACE electronic communication and any attachments contained within is confidential and intended for the recipient specified in the message only.
- If you are not the intended recipient, you may not use, copy, or disclose the message or any information contained therein.
- If you have received this communication by mistake, please advise the sender by email, delete the message from your mailbox, and do not forward it or any part of it to anyone else.
Unauthorized disclosure and/or use of information contained in this communication may result in civil and criminal liability.
SAFE SPACE cannot accept liability for statements that are clearly the sender’s own and not made on behalf of SAFE SPACE.